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Q: What is a Full Service Wash Package and how is this different from the Exterior Wash Packages?
A: The Exterior Wash Packages take care of the outside of your vehicle from a basic wash on up to wheel cleaning, tire shine, tri-foam protectant, and surface protectant. Our Full Service Wash Packages include all the benefits of the Exterior Wash Packages, plus: vacuuming, Interior window cleaning, and dusting the dash and console. All cars are prepped and hand-dried. (Options vary by location).
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Q: What is your most popular car wash package?
A: Our most popular package is the Gold Package, which includes tri-foam protectants, wheel cleaning, tire shine, vacuum, Interior windows, and dash and console cleaning.
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Q: Are there discount coupons available?
A: Yes! Watch for discount coupons on the back of your local grocery store receipts and in the Val Pak Mailer, or see our Specials page.
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Q: What are prepaid sales and when do they run?
A: Prepaids are a set of four car washes purchased a head of time. Twice a year during the Christmas season and before Father’s Day we run our prepaid sales. During this sale you can save up to 25% on our washes by purchasing 3 washes and getting the 4th one free!
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Q: Are discount coupons, gift certificates, and other wash coupons redeemable at your A-Street and Covington locations?
A: Because the touchless locations run a bit different than the tunnel washes, coupons, and other gift-certificates are not redeemable at these locations.
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Q: When do your washes close?
A: We do what we can to stay open even on the rainiest days; however, there are times when the weather will shut our washes down early. Also, on especially busy days, we will stay open late enough to wash all the cars that pull into our lot. Please contact the location you wish to visit to find out when they plan on closing that day.
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Q: Do I need to make an appointment?
A: No! Just come on in. All cars are washed on a first come, first serve basis.
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Q: How long does a car wash typically take?
A: The time it takes to thoroughly wash your car depends on two factors: how busy the wash is, and how many employees on duty that day. On a typical day, Exterior Washes will take upwards of 10 minutes, where Full Service Washes will take upwards of 20 minutes. On especially busy days, the time may double. If you are concerned about your time, you may wish to call the location of your choosing.
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Q: Do you do full-details/leather cleaning/shampooing, etc.?
A: Most full service locations provide Leather Conditioning as an extra service. Elephant Car Wash does not provide a full detail for your car. However, our 4th Avenue location can provide you with discounted seat and carpet shampooing packages. Please note that there is a time limit to how many may be managed in a day, you will need to call them at 206-622-2882 to ensure they will be able to accommodate your car.
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Q: Do you hand wash vehicles?
A: We are unable to hand wash vehicles. In addition to our tunnel washes we provide five touchless locations, as well as 6 self-serve locations.
Didn’t find an answer to your questions, you may email the corporate office by filling out the form found here, calling any of our locations, or calling our corporate office at 253-804-3498.